Welcome to Debt Counselling Centre’s Privacy Policy. Your privacy is important to us, and we are committed to protecting the information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://debtcounsellingcentre.co.za/ and use our services.
Information We Collect
Personal Information: When you visit our website or use our services, we may collect personal information such as your name, contact information, financial details, and other relevant information necessary for providing our debt counselling services.
Usage Data: We may also collect information about your interaction with our website, including your IP address, browser type, pages visited, and referring pages.
How We Use Your Information
We use the information we collect for the following purposes:
- Providing Services: To assess your financial situation, develop personalized debt management plans, and provide counselling services.
- Communication: To communicate with you, respond to your inquiries, and provide updates regarding your account.
- Improvement of Services: To analyze usage trends and improve our website and services.
- Legal Compliance: To comply with legal obligations and enforce our terms and conditions.
Sharing of Information
We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except as described in this Privacy Policy or as required by law. We may share your information with:
- Service Providers: Third-party service providers who assist us in operating our website, conducting our business, or servicing you.
- Legal Requirements: When required by law or to protect our rights, property, or safety.
Security of Your Information
We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the internet or electronic storage is completely secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Your Choices and Rights
You have the right to:
- Access: Request access to the personal information we hold about you.
- Correction: Request correction of any incomplete or inaccurate information.
- Deletion: Request deletion of your personal information, subject to legal requirements.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any changes by posting the new Privacy Policy on this page.